Effective Date: January 1, 2025
To The Spoon And Back (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, place an online order, or communicate with us via SMS.
Information We Collect
We may collect the following information from you:
- Personal Information: Includes your name, email address, phone number, billing and shipping addresses, and payment information.
- Order Details: Includes items ordered, preferences, and delivery instructions.
- Communication Data: Includes messages exchanged through SMS or email.
- Technical Data: Includes IP addresses, browser types, and usage data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders, including sending confirmations and updates.
- SMS Communication: To provide order updates, confirmations, and respond to inquiries. SMS messages are used exclusively for client communication.
- Customer Support: To address your inquiries and provide assistance.
- Marketing: To send promotional offers, newsletters, or updates, with your consent. You can opt-out anytime.
- Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We take your privacy seriously and do not share, sell, or rent your personal information to third parties for marketing purposes. Specifically:
- No Third-Party Marketing: We do not share your information with advertisers, data brokers, or any other external parties for promotional campaigns or marketing purposes.
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, or delivering communications (e.g., delivery services or payment processors). These providers are contractually obligated to keep your information secure and use it only for the purpose of providing services to us.
- Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our legal rights or the safety of others.
- We are committed to safeguarding your data and ensuring it is only used in ways that directly support your interactions with us.
SMS Messaging
By providing your phone number, you agree to receive SMS messages from us strictly related to your order or inquiries. Message frequency varies based on your interaction with us.
- Data Security: Your phone number is securely stored and not shared with third parties for marketing purposes.
- Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to our messages.
Your Rights
You have the following rights regarding your information:
- Access, correct, or delete your personal data by contacting us.
- Opt-out of promotional communications by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.
- Request details about how your data is processed.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device to remember preferences or track website usage. You can adjust your browser settings to disable cookies if preferred.
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
To The Spoon And Back
info@tothespoonandback.biz
445-215-1196